PRIVACY POLICY
Last updated on: 10 December 2025
Thank you for choosing to be part of our community at Prestigious Matrimony (“Company”, “we”, “us” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Policy or our practices with respect to your personal information, please contact us at privacy@prestigiousmatrimony.com
.
When you visit our website https://www.prestigiousmatrimony.com
(the “Website”) and use our related services (collectively, the “Services”), you trust us with your personal information. We take your privacy very seriously. In this Privacy Policy, we explain what information we collect, how we use it, and what rights you have in relation to it.
If you do not agree with any part of this Privacy Policy, please discontinue use of our Website and Services.
This Privacy Policy applies to all information collected through our Website and/or any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the “Sites”).
Please read this Privacy Policy carefully, as it will help you make informed decisions about sharing your personal information with us.
FOR USERS IN THE EUROPEAN UNION / EEA
If you are located in the European Union (“EU”) or European Economic Area (“EEA”), you may be asked to provide consent to the collection, processing and sharing of your personal information as described in this Privacy Policy. “Personal information” means any information related to an identified or identifiable natural person.
You have the right to access, correct, update, restrict, object to the processing of, or request deletion of your personal information, subject to applicable law. Your personal information may be stored in databases located outside the EU/EEA, including in India. Where we transfer personal information outside of the EU/EEA, we will take appropriate safeguards to protect it in accordance with this Privacy Policy and applicable law.
We may require proof of, or need to verify, your identity before we can give effect to these rights. To exercise your rights, please email us at privacy@prestigiousmatrimony.com
.
We may share your information with anti-fraud solution providers and similar third parties where necessary to protect users and prevent fraud and abuse.
1. WHAT INFORMATION DO WE COLLECT?
We collect both information that you provide directly to us and information that is collected automatically when you use our Sites.
We refer to information you provide directly as “Personal Information”. In certain cases, depending on the law applicable to you, some of the other data we collect (described below) may also be considered Personal Information. Together, we refer to all such data as “User Information”.
1.1 Information you provide to us
We collect User Information that you voluntarily provide when, for example:
Registering or creating a profile on the Sites
Filling or updating your matrimonial profile
Communicating with us, our staff, or our support channels
Participating in surveys, promotions, or other activities
Connecting or signing in through social media or other third-party platforms
The type of User Information we collect depends on the context of your interactions with us and the Services you choose to use. This may include:
Profile and Contact Details
Name, gender, date of birth, contact details (email address, phone number), address/location, education, profession, occupation, industry, income bracket, religion, community/caste (where voluntarily provided), family details, marital status, preferences and expectations for a partner, profile description, photographs, and any other profile information you choose to share.
Credentials
Passwords, one-time passwords (OTPs), and similar security information used for authentication and account access.
Payment Information
If you purchase any paid services or subscriptions, we collect billing-related information such as billing address and partial payment instrument details. Payment processing may be handled by third-party payment processors, in which case we generally do not store your full card details.
Social Media Data
If you register or sign in using social networking platforms (for example, Facebook), we may receive certain profile and contact information that you choose to share from such platforms, in accordance with their privacy settings and APIs.
Lifestyle and Affluence Indicators
Where relevant to our Services, we may collect or infer information about your lifestyle and affluence segment, such as type/segment of vehicle owned and similar indicators, for the purpose of classifying profiles into medium, high and ultra-high net worth brackets and curating appropriate matches.
You must ensure that all personal information submitted to us is true, complete and accurate, and you agree to update such information as needed.
By providing personal information to us, you consent to our processing of that information in accordance with this Privacy Policy and applicable law.
1.2 Information automatically collected
When you use our Sites, we automatically collect certain information about your device and your usage of our Services. This may include:
Device Identifiers
Device ID, IP address, browser type, operating system, and similar technical information.
Geographic Location
Approximate or precise location information if enabled on your device or browser, used mainly for localisation and improving your experience.
Usage and Activity Data
Pages viewed, links clicked, features used, profiles you view or interact with, time and date of visits, and other actions you take within the Service. This helps us operate and improve the Service, including refining our recommendation and matching algorithms and monitoring for behaviour that violates our terms.
Cookies and Similar Technologies
We may use cookies and similar technologies (such as web beacons, pixel tags and log files) to collect information about how you use the Sites, to remember your settings and preferences, to help keep your account secure, and to understand usage patterns. You can typically control cookies through your browser settings, but disabling cookies may impact parts of the Service.
2. HOW DO WE USE YOUR INFORMATION?
We use User Information for purposes based on:
Our legitimate business interests (“Business Purposes”)
The performance of a contract with you (“Contractual”)
Your consent (“Consent”)
Compliance with legal obligations (“Legal Reasons”)
We use the information we collect or receive for the following purposes:
To create and manage your account (Contractual / Business Purposes)
To register you, authenticate you, and maintain your account, including your profile and preferences.
To facilitate matches and communication (Contractual / Business Purposes)
To show your profile to other users, suggest or recommend potential matches, and enable communication between you and other users, in line with your chosen visibility and privacy settings.
To fulfil and manage subscriptions and payments (Contractual / Legal Reasons)
To process payments, manage invoices, and maintain records required for accounting and taxation.
To personalise and improve our Services (Business Purposes)
To analyse how users interact with our Services, develop and improve features, refine our matching algorithms, and enhance user experience, including based on lifestyle and affluence indicators.
To communicate with you (Business Purposes / Contractual)
To send you service-related communications, respond to your enquiries and support requests, and obtain your feedback.
To send marketing and promotional communications (Consent / Business Purposes)
Where permitted by law, to send you newsletters, offers or updates about our Services. You may opt out of such communications at any time by using the unsubscribe link in our emails or by contacting us.
To ensure safety, security and legal compliance (Business Purposes / Legal Reasons)
To monitor for and prevent fraud, abuse, inappropriate behaviour or violations of our terms; to enforce our terms, conditions and policies; to comply with legal obligations; and to respond to lawful requests by public authorities.
We may also use aggregated or anonymised data for analytics, research, and statistical purposes, provided that such data does not identify you personally.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
We may share your User Information in the following situations:
Other Users
When you create a profile and choose to participate in our Services, certain profile information will be visible to other users in order to facilitate matching and communication, as per your profile settings.
Service Providers
We may share information with trusted third-party vendors and service providers who assist us in operating the Services, such as hosting providers, analytics services, customer support tools, communication platforms, payment processors, and anti-fraud solution providers. These providers are required to handle your data in accordance with this Privacy Policy and applicable law.
Corporate Transactions
In connection with any merger, acquisition, restructuring, sale of assets, financing or similar corporate event, your User Information may be transferred as part of the transaction, subject to appropriate confidentiality protections.
Legal Requirements and Protection of Rights
We may disclose your User Information where required by law, regulation, legal process or governmental request, or where we believe such disclosure is necessary to protect the rights, property or safety of Prestigious Matrimony, our users, or others, including to detect and prevent fraud, security issues or other harm.
Affiliates
We may share your User Information with our affiliates, subsidiaries, or group entities, in which case we will require them to honour this Privacy Policy.
With Your Consent
We may share your information for any other purpose disclosed to you and with your explicit consent.
We do not sell, rent or loan individual-level personal information to third parties for their own independent marketing purposes.
4. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
We may transfer, store and process your User Information in countries other than your own. Our primary servers are located in India. If you access our Sites from outside India, your information may be transferred to and processed in India and in other jurisdictions where our service providers are located.
Where required by law, we will take appropriate steps to ensure that cross-border transfers of personal data are carried out with adequate safeguards and in accordance with this Privacy Policy and applicable data protection laws.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain User Information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining information:
For as long as you have an active account with us
For as long as we provide Services to you
As necessary to resolve disputes, enforce our agreements, comply with legal obligations, maintain business records, and protect our legitimate interests
When we no longer have a legitimate need to process your personal information, we will delete or anonymise it, or, if this is not possible (for example, because your information is stored in backup archives), we will securely store your information and isolate it from further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We implement appropriate technical and organisational measures designed to protect the security of your personal information from unauthorised access, use, alteration or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your User Information, we cannot guarantee its absolute security. You should access our Services only through secure networks and take reasonable steps to protect your own login credentials.
7. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect data from, or market our Services to, individuals under 18 years of age. Our Services are intended only for adults who are legally eligible to marry under applicable law.
If you are a parent or legal guardian and believe that a person under 18 has provided us with personal information, please contact us at privacy@prestigiousmatrimony.com
. We will take steps to remove such information and, where appropriate, close the account.
8. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your jurisdiction, you may have certain rights with respect to your personal information, including the rights to:
Access the personal information we hold about you
Request correction or updating of inaccurate or incomplete information
Request deletion of your personal information, subject to legal retention obligations
Restrict or object to certain types of processing
Withdraw consent where processing is based on consent
Request data portability, where applicable
Lodge a complaint with a data protection authority
You can manage certain information directly from your account settings, such as updating your profile or opting out of marketing communications. For other requests, please contact us at privacy@prestigiousmatrimony.com
. We may need to verify your identity before acting on your request.
9. DO WE MAKE UPDATES TO THIS POLICY?
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or operational needs. When we make material changes, we will post the updated policy on our Sites and update the “Last updated” date at the top of this page. Your continued use of the Services after such changes indicates your acceptance of the updated policy.
10. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have questions or comments about this Privacy Policy or our data practices, you may contact us at:
Email: privacy@prestigiousmatrimony.com
For grievances or concerns relating to personal data, you may also contact our designated Grievance Officer at:
Email: grievanceofficer@prestigiousmatrimony.com